Privacy Policy

Thames Valley Berkshire, Berkshire Opportunities – Privacy Policy

Background

We want you, or the entity you are authorised to represent (“you”, or “your”) to visit our website knowing that you have control over your personal data. Your rights to privacy and data security is a primary concern and we will take all reasonable measures to protect the information you share with us while it is in our care. We will only collect and use personal data in ways that are described here and, in a manner that is consistent with our obligations and your rights under the law.

This policy explains the data processing practices of the  Berkshire Opportunities. By submitting identifying data when using the website, telephone, email, mail or any other form of engagement, you are agreeing to our use of such data as described in this privacy policy. Should you have questions concerning your personal information or any questions on our use of the information, feel free to direct these to Abby Lacey at abby@thamesvalleyberkshire.co.uk in the first instance.

About Us

Berkshire Opportunities is delivered by Berkshire Local Enterprise Partnership (LEP) , a limited company registered in England under company number 07885051.

The Data Controller for Berkshire Opportunities is Berkshire LEP.

Our Data Protection Officer is Abby Lacey and can be contacted by email at abby@thamesvalleyberkshire.co.uk, by telephone on 0118 209 0209, or by post at Berkshire LEP, The Curious Lounge, 1st Floor, Pinnacle Building, 20 Tudor Road, Reading, Berkshire RG1 1NH.

What personal data do we collect?

Depending which services you use, and the support you require, we may collect some or all of the following personal [and non-personal] data (please also see section ‘Our use of Cookies’).

Details of the information we may collect

• Personal identification such as name and date of birth
• Contact information such as email addresses and telephone numbers
• Demographic information such as post code, preferences, and interests
• Online identification such as IP address
• Education and qualifications
• Employment history
• Photographic images (eg at events or for use in case studies)
• Information about your business (including financial data)

We can only process special category data with a legal reason to do so. The special categories of data we collect, and process are detailed below with our legal reason for using the information.

How do we use your data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under GDPR at all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is for our legitimate business purposes (i.e. in our legitimate interests). These purposes include:

• Providing and managing your Account;
• Providing and managing your access to our site;
• Supplying our services to you (please note that we require your personal data to enter into a contract with you);
• Personalising and tailoring our services for you;
• Replying to emails from you;
• Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by emailing info@berkshirebusinesshub.co.uk
• Market research;
• Analysing your use of Our Site [and gathering feedback] to enable us to continually improve our site and your user experience;
• Informing you of our projects and programmes;
• Engaging with local businesses to deliver our roles in promoting economic growth and development;
• Improving our services and planning;
• Meeting our corporate governance requirements

With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news and offers on Our services. We will not, however, (save where this is permitted by law) send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You can ask us to stop sending you marketing communications at any time, but if you opt out of receiving marketing communications only, this opt-out does not apply to our use of personal data provided as a result of other interactions. However, you have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

Who will my personal data be shared with and how will it be used?

Your details will be stored securely and retained in compliance with GDPR and the Data Protection Act 2018. This information will be used to evaluate this project and to report to the European Regional Development Fund for monitoring and evaluation purposes.

Individual’s rights
The data collected is your personal data, and you have the right, subject to lawful data requirements:

• to see what data, we have about you;
• to ask us to stop using your data;
• to ask us to delete your data, or to correct your data if there is no longer a justification to process it;
• to lodge a complaint with the independent Information Commissioner (ICO) if you think we are not handling your data fairly or in accordance with the law.

Other organisations we may share your data with:

We are contractually obliged to share data with data controllers and funders:

We may also share your information with third parties, some of whom we sub contract our processing to (processors).

These include the following:

Our Use of Cookies

When you visit our website information is collected about your use of our website and shared with Google Analytics. Our site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using our site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on our site for collecting anonymous information such as the number of visitors to the site, and the most popular pages.

These Cookies are not integral to the functioning of our site and your use and experience of our site will not be impaired by refusing consent to them.

All Cookies used by and on our site are used in accordance with current Cookie Law. Before Cookies are placed on your computer or device, you will be shown a pop-up; We use Cookies to facilitate and improve your experience of our site and to provide and improve our services requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our site may not function fully or as intended. You will be given the opportunity to allow Strictly Necessary Cookies, 3rd Party Cookies, Additional Cookies.

Certain features of our site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings, but please be aware that our site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first party Cookies may be placed on your computer or device:

and the following third party Cookies may be placed on your computer or device:

Our site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

The analytics service(s) used by our site use(s) Cookies to gather the required information.

The analytics service(s) used by our site use(s) the following Cookies:

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where we transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and complies with GDPR and UK data protection laws.

We do not keep your personal data for any longer than is necessary in light of the reason for which it was first collected.

We want you to be confident that the personal information you share with us has the appropriate security measures in place to look after your data. If you would like to know more about our data security please read our IT security policy

Right to access your personal information
You have a right to request a copy of the information we hold about you and we will provide this to you unless there are any legal restrictions.

Right to have your personal information corrected
You have the right to have inaccurate or incomplete information we hold about you corrected. If you believe the information we hold about you requires updating, please provide us with details and we will make the changes necessary.

Right to restrict processing
You have the right to ask us to restrict the processing of some or all of your information in the following situations:

• Some or all of the information we hold on you isn’t right
• We are not lawfully allowed to use it
• You need us to retain your information in order for you to establish, exercise or defend a legal claim
• Or you believe your privacy rights outweigh our legitimate interests to use your information for a particular purpose.

Right to be forgotten
You have the right to request that we remove or delete your personal data from our processing. Please contact us for more details at info@bgh2024stg.wpenginepowered.com, or using the contact details below in Contact Us section.

Right to object to the use of your personal information
If we are processing your personal information based on legitimate interests or for scientific or historical research or statistics, you have a right to object to our use of your information.
If we are processing your personal information for direct marketing purposes and you wish to object, we will stop processing your information for these purposes as soon as possible.

Right to complain
If you are unhappy with the way we are using your personal information then we would appreciate your feedback so we can improve our services.

You also have the right to lodge a complaint about any use of your information with the Information Commissioners Office,

If you want to exercise any of these rights please contact us with the details of your request by email to Abby Lacey at abby@thamesvalleyberkshire.co.uk or by post at Berkshire LEP, 100 Longwater Avenue, Green Park, Reading, Berkshire RG2 6GP.

Please note that exceptions apply to a number of these rights and not all rights will be applicable in all circumstances. For more details please consult the guidance published by the UK’s Information Commissioner’s Office (ICO).

There are a variety of ways in which we provide privacy information:

• Providing individuals with privacy information at the time we collect their personal data from them.
• If we obtain personal data from a source other than the individual it relates to, we provide them with privacy information:
  • within a reasonable of period of obtaining the personal data and no later than one month;
  • if we plan to communicate with the individual, we will do this at the latest when the first communication takes place;
  • if we plan to disclose the data to someone else, we will do this at the latest, when the data is disclosed.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy notices and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services. Please check these policies before you submit any personal data to these websites or use these services.

Changes to our Privacy Policy

We review this Privacy Policy regularly (for example, if the law changes and annually). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.